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Urban Knitwear
Versatile Sweater Edit
Daily Warm Outfits
Office Knit Capsule
Everyday Knits
Hearth & Knit
Soft Hour Knits
Cloud Knits
Warm Silhouette
Autumn Knit Mood
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Shipping Policy

07.22.2026

1. Processing & Shipping Time

All orders will be processed and shipped within 1-3 working days after successful payment. Weekends and official holidays will cause delays. During big sales or stock shortage periods, slight shipping delay may occur, and we will notify customers in advance.

2. Shipping Coverage & Logistics

We support global shipping services and cooperate with reliable formal logistics channels. All packages have trackable shipping information, allowing customers to check delivery status in real time.

3. Delivery Time

Standard delivery takes 5-10 working days. Remote areas, bad weather, customs inspection and logistics congestion may lead to longer delivery time, which is subject to actual logistics performance.

4. Shipping Fee Rules

We regularly launch free shipping and discount shipping activities. Specific shipping fees will be clearly displayed on the order settlement page according to real-time activity rules and shipping addresses.

5. Abnormal Logistics Handling

For logistics stagnation, package loss, package damage or delivery error, please contact us in time. We will assist in checking logistics information, communicating with logistics providers and applying for replacement or compensation. The store shall not be responsible for man-made damage or loss after package signing.

6. Tariff & Customs

Cross-border orders may generate customs duties and clearance fees, which are subject to local customs regulations. We will provide complete order documents to assist customers in customs clearance if needed.